Testimonials

See What Our Customers Have to Say About Us

We have been serving Southern Oregon and the surrounding areas for over 25 years, so you can depend on us for superior service, exceptional workmanship, and affordable prices. We offer 24-hour emergency services. If you're facing any pump-related issues, don't hesitate to get in touch with Pacific Pump. 

Check out what our customers have to say about our work:
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Thanks again for your help getting my water back in line. It's working better than it has in the 9 years I've lived here. You were so friendly, professional and helpful.

- Randy

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Thanks for coming out right away.

- Dan

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Thank you for assisting my neighbor recently when she called to ask your help while I was on vacation. My neighbor indicated that you were very helpful on the phone and solved the problem with the pump. We're fortunate to have people like you and our neighbor to come to our home's rescue when we are away.

- Merilee

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Thanks for the prompt service - we were desperate.

- Jim

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Thanks for the great service.

- Harvey

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It's not often we have an opportunity to write a letter of commendation to any company anymore, but you are certainly due for our appreciation for your service to us.

You assured us that our well pump was using much more power than it should and that a new pump and power drive unit should solve the problem. You also said that our sand and sediment problem from the well would be solved by adding a shroud to the new unit.

We are pleased to report that your installation on April 21st this year has proved you 100% right on. Our electrical bills have been back to normal about 30-40% below. Those were our problems with the pump existed. The water quality has been truly what everyone must hope for who has a well with residue and staining problems in the water. We have crystal clear water now. No more staining of the toilets, coffee pot and pans and no more periodic draining of the hot water tank and pressure tank to get the sand and residue out.

Our sincere thanks to you for such an exemplary service, and appreciation of your low bid on the job and for the refund when you found the well shallower than anticipated.

- Clay and Faye

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Thanks for your quick service call and your help.

- Bob

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Tom, the owner of Pacific Pump, was spectacular. I was in a panic at my house when my water randomly stopped working, and within 2 hours of calling Tom, he was at my house ready to address the problem. (Mind you, it was 5:30, after hours, yet he still came.) He figured out the solution in about 5 minutes, gave me a very reasonable estimate, and with my consent, went to work right away. He was done in about 20 minutes and kept me updated along the way with what he was doing. Soon enough I had running water and was overjoyed. Great service and a great guy! Couldn’t have asked for better! Thanks, Tom!

- Lauren C.
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